The success of any warehouse operation relies on the performance and productivity of its employees. During peak season, operations teams ramp their staff to meet customer demand - and as soon as peak winds down, so do those positions.
This ad-hoc model can be great for those picking up extra shifts -- especially as peak pay can range as high as 10% more than typical wages -- as well as the operation, who can't afford to carry a massive labor bench all year round.
But what happens when that Seasonal staff who just walked out the door are some of the highest performers in the facility? This is where a Labor Management System (LMS) can help. In this blog post, we'll explore how a company could use an LMS to hire and retain high-performing seasonal staff
What is a Labor Management System?
A Labor Management System is a software tool that helps companies manage and optimize their workforce. It provides real-time data on labor performance, productivity, and efficiency, allowing managers to make informed decisions and take corrective action when necessary. LMS's are typically used to track employee attendance, hours worked, and performance, as well as monitor facility costs and production.
Using the LMS to Identify Top Performers
Because an LMS can measure total employee performance (as well as the total performance of the facility), it can be a significant help as a 'database' of employee performance.
Facility teams can quickly identify employees with particular skillsets or proficiencies, those with strong attendance, or otherwise those with positive feedback from managers and operations leaders during peak. This turns an otherwise 'subjective' process of determining which Seasonal staff to retain into an objective & data-driven exercise.
Coaching, Rewarding, and Retaining Seasonal Staff
LMS's can also help drive retention by ensuing employees are provided with actionable, real-time feedback and coaching, helping them improve performance and stay motivated. For example, the system can provide alerts to managers when employees are falling behind their productivity targets, allowing them to help the employee get back on track or tackle issues that might be in their way.
An LMS can also be used as a differentiaor to provide rewards and recognition for high-performing employees. This can help motivate staff to perform at their best and increase their likelihood of signing on to full-time positions.
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Operations leaders make decisions about hiring, promotion, and termination every day. While these conversations can be difficult, it’s critical to rely on fact-based data & context to ensure you’re able to make an informed call.
Unlike other labor management tools, Takt helps you understand the true skillsets and performance of all staff within the organization -- including Full Time, Seasonal, and Temps -- so that you can feel confident you are making the best hiring, resourcing, and reward decisions possible.